If I ever find this guy....

I'm gonna smack that headset right off! If I am seeing this guy:

it means I am in for a long day. Who is he you may ask? This dude is on the main Web page for Rockwell Automation (Allen-Bradley) tech support. This image perfectly sums up ALL of the photos on ALL RA documentation. Here is another example of people far, far, shinier and happier than you will ever be; even the rapture of new love pales in comparison to these people:

AT WORK no less.

See what I mean? What they fail to comprehend is IF I am calling them, MY STUFF IS BROKE, really and truly broke. A reboot is NOT going to fix it. I am not as happy or as shiny as they are about the situation.

So why did I have to go there? Silly, I bought a new PLC (Programmable Logic Controller) or if you prefer, "a big box with a lot of blinking lights on it" (actual comment on an install). I swear! 

The programming software did not have this super new model. So a TWO GB download, 6 reboots and uh, ALL DAY, I can now perhaps program this thing.

I feel better! How was your Monday?